Business Ready Skill Set

National ID: AE378
State ID: AE378
Qualification level: Skill set

Course is available at the following locations

Public
South Metropolitan TAFE

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

  • Deliver a service to customers 
  • Produce digital text documents 
  • Organise and complete daily work activities 
  • Use business technology 
  • Contribute to health and safety of self and others 

Course description

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

  • Deliver a service to customers 
  • Produce digital text documents 
  • Organise and complete daily work activities 
  • Use business technology 
  • Contribute to health and safety of self and others 

Campus locations

Course page link
Public
North Regional TAFE

Be business ready!

Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Course description

Be business ready!

Almost every business has an office — and there's no shortage of job opportunities here! From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready!

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Campus locations

Course page link
Public
North Metropolitan TAFE

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Course description

Almost every business has an office — and there's no shortage of job opportunities here

From administration work through to customer service, using business technology, dealing with accounts and finances through to digital marketing — you just need to be skills ready.

The Business Ready Skill Set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You'll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise electronic information and data.

Campus locations

Course page link
Public
South Regional TAFE

Description

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You’ll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise
electronic information and data.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

BSBCUS201 Deliver a service to customers
BSBITU211 Produce digital text documents
BSBWHS201 Contribute to health and safety of others
BSBWOR202 Organise and complete daily work activities
BSBWOR204 Use business technology

Course description

Description

The Business Ready skill set will give you the skills and knowledge required to deliver all aspects of customer service including how to create a relationship with customers, identify their needs, deliver services or products and process customer feedback. You’ll also learn how to use business technology and produce business documents, follow work health and safety (WHS) and emergency procedures and instructions, and use computer software and organise
electronic information and data.

Certification

On successful completion of this course, students will receive a statement of attainment for the following units

BSBCUS201 Deliver a service to customers
BSBITU211 Produce digital text documents
BSBWHS201 Contribute to health and safety of others
BSBWOR202 Organise and complete daily work activities
BSBWOR204 Use business technology

Campus locations

Course page link