Want to work in hotels and resorts? Or as an event coordinator? A reservations agent? Tour or exhibition coordinator? Would you like to organise conferences and functions? These are just a few of the jobs this qualification can lead you to!
This course is the perfect pathway to get your tourism career started, setting you up with skills and knowledge to work in a range of tourism industry sectors including tour operators, booking agents, visitor information centres, attractions, cultural and heritage sites and large theme parks.
You'll gain valuable skills in group communication, presentation techniques, proactively selling tourism, hospitality and event products and showing social and cultural sensitivity.
This course remains FEE FREE in 2024! No course fees apply!
Choose a WA TAFE college that delivers this course
To find out more about doing this course at a WA TAFE college, select one of the TAFEs listed below to read their course descriptions. You'll also be able to see at which TAFE campus/es the course is delivered.
If you would like further information such as when the course is available and how to enrol, and details of course fees, or if you have questions about how the course is delivered, please follow the Find out more link to go to the TAFE's website where you will find full course details and contact information so that you can speak to the TAFE directly.
Dive into the world of travel and hospitality
With our Certificate III in Tourism, you will be equipped with the skills and knowledge needed to excel in the ever-evolving tourism industry.
Guided by experienced professionals within the tourism sector, you will gain competencies in the following areas:
• Customer Approach: Developing the ability to provide outstanding service to tourists, ensuring their needs are met while creating memorable experiences. • Sales and Promotion: Learning to effectively sell tourism products and services, whether it's offering tour packages, accommodations, or experiences to travelers. • Destination Knowledge: Gaining in-depth knowledge of various tourist destinations, their attractions, and the ability to guide tourists to make informed choices. • Communication Skills: Mastering communication techniques to engage with travelers, answer inquiries, and resolve issues professionally and effectively. • Administrative Proficiency: Acquiring skills in administrative tasks relevant to the tourism industry, such as booking management, record-keeping, and processing payments. • Safety and Compliance: Understanding the importance of safety regulations and compliance within the tourism sector, ensuring tourists' well-being.
Jump on board to an exciting career in tourism
Gain the basic skills and knowledge to work in various tourism job roles. A career in tourism is very rewarding and with this Certificate III in Tourism you'll have the skills you need to work in visitor information services, tour guiding and tourism operations.
You could be out in the field helping visitors experience all the top holiday spots or creating or guiding tours that they will remember forever.
North Metropolitan TAFE is the leading provider of travel and tourism studies in WA.
Throughout this course, you will learn how to source and use information on the tourism industry, provide a high level of service to customers, display social and cultural sensitivity and participate in safe work practices.
You will also have the opportunity to specialise in your tourism stream of choice: visitor services, tour guiding or hospitality.
Want to work in the exciting and diverse tourism industry?
This qualification will provide you with well-developed tourism service, sales or operational skills. You'll be taught about using discretion, judgement and having a sound knowledge of industry operations. On completion you'll be able to work under limited supervision and may provide operational advice and support to team members.
This qualification gives you the opportunity to work in the varied tourism industry sectors and for diverse employers including tour operators, inbound tour operators, visitor information centres, at attractions, cultural and heritage sites and any small tourism businesses requiring multi-skilled employees.
Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.
This qualification will provide you with the skills and knowledge to be competent in a range of tourism sales, operational and tour delivery rolls.
Work would be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both.
Choose a private training provider that delivers this course
This course is available from registered training organisations (accredited private training providers) that are also funded through Jobs and Skills WA. Select from the list below, and follow the link to the provider's website for further information about the course and how to enrol.
Skills Strategies International offers SIT30122 Certificate III in Tourism Training via two pathways:
1. Traineeships are conducted onsite at your workplace for your convenience. A customised training plan contextualised to your workplace will be created for you, from a variety of competencies available to suit your job requirements.
2. Institutional Based training is conducted online with our trainer in a virtual classroom setting. Access to our online learning platform and learning resources provided
Please visit our website www.skillstrategies.edu.au or phone (08) 6143 2180 for more information
Delivery location
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
Delivery location
The information presented on the course lists within this website is provided to the Department of Training and Workforce Development by the WA TAFE colleges and private training providers, and is offered as a guide only. It is updated regularly, however some changes to details may occur in between updates. You should always contact the TAFE or private training provider directly to confirm details and/or ask questions.